SOP: User Lockout

Summary

This standard operating procedure is intended to illustrate the process for unlocking a user account, and resetting the user's password.

Use Procedure When

Procedure

Before Beginning

Procedures / Tasks

  1. Access the SanteDB administrative portal by Logging In

  2. Visit the Security Administration center

  3. Press the Reset button next to the Invalid Login Attempts field and confirm

  4. (Optional) Press the Reset PWD button and assign a new, random password

  5. Press the Unlock button next to the lockout information and confirm

After Completion

Summary Information

Current Status: Example Reviewed By: SanteSuite Team

Revision History

Author
Date
Changes

Justin Fyfe (SanteSuite)

2022-01-11

Initial Version

See Also

Security AdministrationManaging User Accounts

Last updated