Product Overview
Upgrading SanteDB iCDR with large databases
Issue: After installing an upgrade for a SanteDB iCDR server, the service starts never finishes, and it is logged that a database update has failed.
Applies To:
  • SanteDB iCDR (Version 2.1.x)
Symptoms:
  • Upon starting the Windows Service or Linux daemon you notice that the startup takes a long time
  • When attempting to access the server via an API or dCDR you receive a 503 error
  • In the SanteDB log file there are log entries noting:
1
[email protected] [2022-01-18T09:16:05.4466863-05:00]: Could not install 20220112-01 - Npgsql.NpgsqlException (0x80004005): Exception while reading from stream ---> System.TimeoutException: Timeout during reading attempt at Npgsql.NpgsqlConnector.<g__ReadMessageLong|194_0>d.MoveNext()Cause: This rejection is caused because the ssnAuthority has not been configured for the dCDR or iCDR.
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Solutions:
  1. 1.
    Note the update file name in the log (example: 20220112-01) and locate the equivalent SQL file in $installdir$/data/sql/updates/20220112-PSQL.sql (note: Firebird database have -FBSQL as their suffix)
  2. 2.
    Open a connection to the database using a client tool (like PGAdmin, DBeaver, etc.)
  3. 3.
    Run the update file manually
  4. 4.
    Kill the SanteDB host process
  5. 5.
    Restart the SanteDB iCDR host process
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