Creating A Public Backup
Issue: You wish to create a publicly (non-hidden) archive of all OpenIZ disconnected client data for use later, or for diagnostic purposes.
WARNING: The instructions in this knowledgebase article will result in a (potentially) unencrypted copy of your data being placed into a publicly accessible location on your tablet. Only follow these instructions if your organizational policy allows you to create backups.
Applies To:
- OpenIZ Disconnected Client Android Application
- OpenIZ Disconnected Client Windows Application
- OpenIZ Disconnected Client Linux Application
Symptoms:
- Not Applicable
Cause: Not Applicable
Solution:
- 1.From any page in the OpenIZ mobile application select the Debug -> Debug Information
- 2.Select the Environment tab
- 3.In the Datafile Information section press "Backup Data"
- 4.Depending on your organization's policy, you may be prompted to enter an appropriate username and password.
- 5.When prompted select OK to the warning dialog box presented to you.
- 6.The backup process will begin, depending on the size of your data files this can take anywhere from 5 - 30 minutes.
- 7.When prompted restart the application_Android 7 Users: _Some Samsung versions of Android 7 won't restart the application after pressing OK, this is normal. Simply restart the application manually by closing and restarting the application.
- 8.The backup file is located on the tablet's Documents folder.
